Shipping and Refunds Policies
Shipping
Premium Prints and Canvases
Enjoy Free Shipping to the USA. A tracking code will be sent to you via email when your order has been shipped. Depending on the size and contents of your order, your items may be shipped separately, at no extra cost to you. Please allow for 3-10 days for production and shipping.
International Customers: Please contact me here to discuss shipping options, or you can purchase print-size digital downloads of my work in order to print locally.
Books and Flashcards
A tracking code will be sent to you via email when your order has been shipped. Please allow for 3-10 days for shipping.
International Customers: Please note that you are responsible for any customs duties, taxes, or import fees that may be charged by your local authorities upon delivery.
Original Art
A tracking code will be sent to you via email when your order has been shipped. Please allow for 3-10 days for shipping.
International Customers: Please note that you are responsible for any customs duties, taxes, or import fees that may be charged by your local authorities upon delivery.
Refunds
Premium Prints and Canvases
My premium prints and canvases are print-on-demand, which means the item is printed personally for you at the time you place your order. This approach helps minimize overproduction and keeps unnecessary waste out of landfills.
Because they are printed personally for you, refunds are issued only if you receive a damaged or misprinted piece. Exchanges and returns are not possible. Please review the product description to be sure you order the correct item and/or size. If you have questions before placing your order, contact me here.
If there is a problem with your order, email me at sarahbeth@sarahbethart.com within 48 hours of receiving your package. Please include your order number (from your receipt email) and a photograph of the damaged or misprinted item and original packaging.
Books and Flashcards
These items are carefully packaged and shipped directly from my studio to you.
In the case that you’re not satisfied with an item, please contact me within 14 days to discuss a return. I accept returns and will issue a refund for undamaged items (minus the original shipping cost and minus a 5% transaction fee). You are responsible for arranging and paying for return shipping. Please use a trackable service. International customers are also responsible for covering customs duties, taxes, or import fees that may be charged.
If your item arrives damaged during shipping, email me at sarahbeth@sarahbethart.com within 48 hours of receiving your package. Please include your order number (from your receipt email) and a photograph of the damaged item and original packaging.
Original Art
Original art pieces are carefully packaged and shipped from my studio to you.
In the case that you’re not satisfied with the piece, please contact me within 14 days to discuss a return. I accept returns and will issue a refund for undamaged items (minus the original shipping cost and minus a 5% transaction fee). You are responsible for arranging and paying for return shipping. Please use a trackable service and in. International customers are also responsible for covering customs duties, taxes, or import fees that may be charged.
If your item arrives damaged during shipping, email me at sarahbeth@sarahbethart.com within 48 hours of receiving your package. Please include your order number (from your receipt email) and a photograph of the damaged item and original packaging.